Online Bill Pay
Notice: Please be aware of a telephone scam currently offering a rebate to your utility bill. The City is not contacting utility customers directly to offer a rebate or refund to your credit or debit card.
You must apply for the Senior Rate Credit, which is now available to eligible City of Camden utility customers and will be applied directly to your utility bill prior to payment. Learn more and apply here.
Public Notice (February 1, 2023): Rising energy demand, compounded by fuel commodity prices for power generation (natural gas) climbing drastically due to tight supplies, required the City of Camden to implement a per kilowatt hour Purchase Power Adjustment Surcharge (PPA) on all electric usage, effective July 1, 2022. The current PPA charge, effective February 1, 2023, is $0.015 per kilowatt hour. If you have any questions regarding your electric bill, please contact the City of Camden Finance Department at 803-432-2421.
See the 2022-2023 Fiscal Year Electric Rate Schedule.
Need help understanding your utility bill? Click here for a sample utility bill and explanation.
Having difficulty paying your bill? Resources and assistance may be available. See below for more information.
Utility Billing Dates, Due Dates and Payment Options
The City of Camden utility services are billed in two cycles each month, with utility payments due on the 4th or the 20th of each month. A 5% penalty is charged for all amounts not paid by 5:00 pm on their due date. Additionally, any balance not paid by 5:00 p.m. the day before a determined "cut off" date, as identified on the utility bill, is subject to disconnection of service and a $40.00 service charge.
The City of Camden offers a levelized billing plan to help plan your utility budget needs. Levelized billing allows utility customers to pay approximately the same amount for utility service each month. If you are a utility customer living in the same location and in good standing (no late fees incurred) for at least twelve months, you may be eligible for levelized billing. Contact a customer service representative for further information at 803-432-2421.
Payment Locations and Options:
1. Camden City Hall - 1000 Lyttleton Street
- Finance Dept/Drive Thru Window in person,
Monday-Friday 8:15 am - 5:00 pm (except holidays)
A 2.5% convenience fee will be charged by the third-party vendor for all debit/credit card transactions
- Drive-up Night Deposit Box - located at the parking lot entrance
- Night Deposit Box - located on the porch entrance of the Finance Department
2. U.S. Postal Service (by mail)
3. Automatic Bank Draft** (see below)
4. Pay Online - A 2.5% convenience fee will be charged by the third-party vendor for all debit/credit card transactions
**Advantages to Automatic Bank Draft:
Free service - No additional fees | No waiting in lines - saves time
No check to remember to write | No envelope or stamp required
Receive monthly bill as usual | Drafted on Due Date
Download and print the Bank Draft Payment Form, complete and bring to City Hall with a voided check. Or, complete and email to Stephanie Bowers, email@example.com, with a photo of a voided check. Please make sure that routing and account numbers are clearly visible.
Finance Department: Customer Service/Utility Billing Section
The Customer Service/Utility Billing Department is located at 1000 Lyttleton Street, Camden, SC 29020. This department is responsible for the billing and collection of all utility bills. All requests for utility service on residential and commercial customers start here, along with business license requests and payment of building permits.
Resources and Information
If you are having difficulty paying your utlity bill, there are a variety of community resources availalbe to assist.
Wateree Community Actions - Kershaw County Office - 803-722-0059
United Way of Kershaw County - 803-432-5456
Christian Community Ministries - 803-432-1431
SC Homeowner Rescue Program - 803-702-5222
For tips on how to lower energy costs in your home, please visit the State of South Carolina Energy Office's website.
The SC Weatherization Assistance Program (WAP) enables low-income families to reduce their energy bills by making their homes more energy efficient. Funds are used to improve the energy performance of dwellings families in need, using the most advanced technologies and testing procedures available in the housing industry. To be eligible for this benefit program you must be a South Carolina resident and you must need help with home energy costs. Contact Kenneth Barnes for more information at 803-250-2984
Preference is given to:
Elderly – 60 years of age and older
Disabled - Families with one or more members with a disability
Households with children under age 18
If you receive Supplemental Security Income or Aid to Families with Dependent Children, you are automatically eligible to receive weatherization services.
Additional resources may be available at SC211.