Public Works & Utilities

To set up a new Residential Utility account, visit the Finance Department at City Hall, 1000 Lyttleton Street, Monday to Friday from 8:15 am to 5 pm.

  • The cost to set up a new residential account is $15.
  • If you are renting, an additional $250 deposit will be required when you set up your account.
  • Each new customer shall be required to fully complete a customer contract.
  • Please be prepared to provide a phone number for the account-named person, proper identification, and proof of ownership (lease, HUD statement or deed). 
  • You will need two (2) forms of identification for each adult that will be living at the residence:
    • Must have a photo ID:
      • Drivers license,
      • Passport, or
      • State issued photo ID card
    • The second form of identification can be one of the following:
      • Social Security Card, 
      • Any legal or government ID such as a tax return, Medicare/Medicaid card,
      • Current paycheck stub, or
      • Employment ID card or badge (can only be used as 1 form of identification)

To set up a new Business Utility account, please contact the Finance Department at 803-432-2421 or stop by City Hall.

Questions about opening a new account, please contact the Finance Department at 803-432-2421.